Marketplace Terms & Conditions
General Marketplace Use
VC Private Label is a wholesale-only B2B platform. By using our marketplace, you confirm that you are a verified business, boutique, brand, or entity purchasing for resale purposes.
Minimum Order Quantities (MOQs)
Each vendor and product listing includes clearly stated MOQs. Orders below the MOQ will not be processed. However, some departments offer flexible “starter kits” to allow sample testing before large-volume orders.
Custom Orders & White Labeling
We specialize in fully customizable items. Customization options and minimums vary by department. Customers must submit approved tech packs, logos, or Pantone color codes before production begins. Turnaround time for custom orders is typically 2–6 weeks depending on order complexity.
Payments
All payments must be made via secure checkout. We accept major credit cards, bank transfers, and bulk order payment gateways. Full payment is required to initiate order processing. For large accounts, net payment terms may be available upon approval.
Shipping & Delivery
We offer global shipping via partnered logistics providers. Estimated delivery times vary by location and production stage. All shipping costs and timelines are provided at checkout. Tracking numbers are issued upon dispatch. Duties and taxes are the buyer’s responsibility unless otherwise stated.
Returns & Exchanges
Due to the nature of wholesale and custom orders, all sales are final. However, in the case of damage, misprint, or incorrect fulfillment, buyers must notify us within 7 days of delivery for review. Approved cases will be eligible for credit or reprint.
Intellectual Property
All customized products remain the property of the buyer. We do not sell or reproduce your private-label goods. Similarly, all mockups and designs uploaded to the platform must be original and owned by the buyer.
Vendor Compliance
All marketplace vendors agree to ethical manufacturing standards. We reserve the right to suspend vendors not in compliance with quality assurance, sustainability, or fair labor practices.
Account Verification
All buyers must verify their business credentials upon registration. This may include resale certificates, business licenses, or social proof of brand activity.
